Rapid Health – Our New Smart Triage Booking System
We have introduced Rapid Health, our new online triage and consultation tool, to help make accessing care easier and ensure patients are seen by the right clinician this includes, Clinical Pharmacist, First Contact Physio, Social Prescriber and GP at the right time.
- Adult Medical Request to book an appointment
- Child Request (under 16’s) – Parents or Guardians can submit an appointment request. These will be manually reviewed by the duty clinician and the outcome communicated to the parent/guardian.
- Questions and Admin – For administration requests such as Sick Notes, medication enquiries, update personal information or pharmacy nomination etc.
Please note, you cannot use Rapid Health to arrange an appointment if you require:-
A Home Visit: Please try and call before 10:30am. Home visits are only available if you are genuinely housebound or clinically unable to travel
- An interpreter or British Sign Language (BSL) services
- Nursing appointments (e.g. blood tests, cervical screening, wound care, vaccinations and injections)
- NHS Health Checks and Long-Term Condition annual reviews (e.g. Diabetes, Hypertension, Respiratory)
- Medication reviews
- Post-natal appointments and baby checks
- Contraceptive procedures (implants and coils)
- Minor operations and steroid injections
- Follow up appointments requested by a clinician
- Please contact the practice to discuss arranging the above appointment.
Please ensure you keep your email address updated and verified with both the practice and the NHS App. This will make it easier to log in, manage your care, and services such as Rapid Health.
If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate.